Business Partnership: Works with leadership within the cross-functional team and assists in roadmap planning.

Salesforce Architecture & Foundations: Ascertain and communicate the company’s Salesforce requirements. Craft business and technology architecture in sync with our organizational objectives. Supervise the design and deployment of solutions, adhering to Salesforce best practices guidelines.

User Experience & Platform Engagement: Propel user experience and design strategies throughout the enterprise to foster platform adoption.

Technical & Functional Guidance: Work Closely with Business stakeholders, understand requirements and translate them to actionable solutions. Offer counsel and mentorship to Salesforce team members on technical and functional delivery.

System Design & Oversight: Head Salesforce system design deliberations involving multiple teams, presenting alternative options, potential trade-offs, and impact assessments. Prioritize and implement enduring solutions that align with organizational goals.

Development Practices & Integration: Maintain Enterprise Architecture standards and functional/technical solution architecture, encompassing environment management, testing, and Salesforce Platform utilization.

Technical Delivery: Provide hands-on, expert-level technical assistance to delivery/engineering teams. Drives adoption of technology and process changes. Drive end to end delivery on large, complex, cross-functional projects across multiple systems or integrations with minimal oversight.