Provide functional support for existing and future business processes on Salesforce.com, and other integrated platforms that support our Sales and business development organizations.

Translate business needs and requirements into technical solutions.

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, and sharing rules.

Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, and mobile administration.

Collaborate with the business to assess the impacts of changes across the Salesforce.com platform and other impacted applications.

Develop, build, and maintain workflows, custom objects, and third-party integrations.

Establish and implement standard processes: system maintenance, security, improvements, data integrity, duplicates, backups, etc.