AB
Sr Sales Success Specialist
Expired
Remote
Full Time
Smartsheet
Overview
Experienced Sr Sales Success Specialist responsible for optimizing sales outcomes, driving revenue growth, and ensuring operational excellence.
Responsibility
Align with sales reps, accounts and territories to support forecasting, pipeline management, and revenue-driving activities. Coordinate deal reviews with the account team.
Analyze sales pipelines to proactively identify potential bottlenecks, risks to closing deals, potential booking or approval issues or a negative customer experience.
Partner with the account team to optimize deal strategies, focusing on maximizing revenue opportunities.
Monitor deal performance and maintain data hygiene, including tracking kickbacks, usage reports, and other key account metrics.
Review and analyze customer licensing, product usage, and purchasing patterns to uncover upselling or cross-selling opportunities.
Requirements
3-5+ years experience in a Deal Desk or Sales Operations role, supporting a cloud/SAAS based go-to-market organization.
Demonstrated critical thinking: analyze complex deal issues, make decisions and solve problems self-sufficiently, without requiring ongoing direction setting.
Excellent interpersonal and customer oriented communication skills.
Able to prioritize workloads and effectively demonstrate time management in a fast-paced sales environment.
Knowledge of revenue recognition rules/requirements related to software and professional services.
Proficiency in Salesforce, Salesforce CPQ and Salesforce Reporting.
About this Job
Job Posted
May 29, 2025
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce, Salesforce CPQ, Salesforce Reporting, Revenue Recognition, Interpersonal Communication
United States
Preferred Location
Benefits
Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave