AB
Salesforce Support Manager
Expired
Remote
Full Time
Hitachi Digital Services
Overview
Exciting opportunity for an IT Support Manager to lead a Salesforce support team, collaborate with stakeholders, and drive strategic oversight of Salesforce operations.
Responsibility
Oversee the Salesforce support team
Ensure timely resolution of support tickets
Monitor system performance
Lead and motivate the team
Collaborate with business teams
Develop and enforce support policies
Maintain data integrity and security protocols
Communicate platform updates to stakeholders
Requirements
3+ years of experience in Salesforce administration, support, or management
Salesforce Administrator certification required
Proven leadership experience managing teams in a technical support environment
Strong problem-solving skills
Excellent communication skills
Project management experience
Knowledge of Salesforce Service Cloud and Sales Cloud
Ability to work in a fast-paced environment
About this Job
Job Posted
Jun 2, 2025
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce administration, Leadership, Problem-solving, Communication, Project management
India
Preferred Location
Benefits
Industry-leading benefits
Support for holistic health and wellbeing
Flexible work arrangements
Opportunities for growth and development
Equal opportunity employer
Championing diversity, equity, and inclusion
Empowerment and ownership in work
Sense of belonging in a diverse team