CA
Salesforce Service Cloud Developer with Chat Experience
Expired
Remote
Full Time
Capgemini Technology Services
Overview
Experienced Salesforce Service Cloud Developer needed to enhance customer service experiences through chat functionalities.
Responsibility
Implement and maintain chat features within Salesforce Service Cloud
Integrate third-party chat solutions with Salesforce
Collaborate with business stakeholders to gather requirements
Conduct thorough testing and debugging of chat functionalities
Participate in Agile development processes
Provide ongoing support and maintenance for the Service Cloud deployment
Requirements
Total Work Experience: 5-7 years
Work Experience in This Field: 3-5 years
English Proficiency: Intermediate
Required Education: Bachelor's Degree
Required Branch of Study: Computer Science or related field
Salesforce Certified Service Cloud Consultant certification
Salesforce Service Cloud: Advanced (5+ Years)
Chatbot Development and Integration: Intermediate (3-5 Years)
About this Job
Job Posted
May 22, 2025
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce Service Cloud expertise, Chatbot development and integration, Salesforce Lightning, Apex, Visualforce, Web technologies (HTML, CSS, JavaScript), Messaging platforms and APIs
United States
Preferred Location
Benefits
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group