AB
Salesforce Senior Expert
Expired
Remote
Full Time
Madiff
Overview
Seeking a Salesforce Senior Expert to provide top-tier Application Management Services (AMS) support for a leading client in industrial manufacturing.
Responsibility
Provide 2nd and 3rd-level support for Salesforce-related issues within the client's organization, ensuring timely resolution of incidents.
Manage and optimize Salesforce configurations in line with business requirements and evolving needs.
Handle incident management, troubleshooting, and root cause analysis to minimize business disruption.
Collaborate with technical teams to implement updates, patches, and enhancements to the Salesforce platform.
Requirements
5+ years of experience in Salesforce support and development, preferably in an AMS environment.
Proven expertise in Salesforce configuration and customization.
Strong incident management experience, with the ability to prioritize and resolve complex technical issues.
In-depth understanding of Salesforce features, capabilities, and limitations.
Experience working with business users and technical teams to translate business needs into Salesforce solutions.
About this Job
Job Posted
Dec 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce support and development, Salesforce configuration and customization, Incident management, Salesforce features and limitations, Communication skills
Switzerland
Preferred Location
Benefits
Solid, competitive salary.
Work in multilingual, multinational and multicultural environment on international projects
Medical care