
AB
Salesforce Full Stack Developer Support
Expired
Remote
Full Time
Expedite Commerce
Overview
Dynamic opportunity for a Salesforce Full Stack Dev(Support) to excel in technical troubleshooting and customer support within a global team.
Responsibility
Serve as Technical SME in the Success organization responsible for enhancement technical design and support technical troubleshooting
Exceed customers' expectations and experience in a way that results in high customer satisfaction
Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges
Research, document, and prioritize customer issues, using internal tools while managing time effectively in a fast-paced environment
Collaborate on issues with Product Team, when required
Requirements
Bachelor's degree in Computer Science or equivalent experience and 4+ years of work experience in Engineering, Programming, or Technical Support. Min 2+ years of Salesforce Development Experience is a must.
Excellent written and verbal communication skills
Demonstrated skills in Customer Support or Customer Service in a customer-facing role
Ability to effectively prioritize and advance customer issues, as the need arises
Ability to multi-task and perform effectively under pressure
Experience with Salesforce and/or CRM applications and other cloud-based technologies
Salesforce Active Certifications; Admin 201, Adv. Admin, Platform App Builder, or Platform Developer 1
Experience with CPQ and/or Subscription Billing is preferred.
About this Job
Job Posted
Jan 17, 2025
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce Development, Technical Troubleshooting, Customer Support, CRM Applications, Cloud-Based Technologies
India
Preferred Location
Benefits
Health Insurance, PTO, and Leave time
Ongoing paid professional training and certifications
Fully Remote work Opportunity
Strong Onboarding Training programs
Work Timings - 6:30 pm -2:30 am IST