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AB

Salesforce Full Stack Developer Support

Expired

Remote

Full Time

Expedite Commerce

Overview

Dynamic opportunity for a Salesforce Full Stack Dev(Support) to excel in technical troubleshooting and customer support within a global team.

Responsibility

Serve as Technical SME in the Success organization responsible for enhancement technical design and support technical troubleshooting

Exceed customers' expectations and experience in a way that results in high customer satisfaction

Coordinate and run the resolution of critical technical issues, ensuring timely and complete problem solving to technical challenges

Research, document, and prioritize customer issues, using internal tools while managing time effectively in a fast-paced environment

Collaborate on issues with Product Team, when required

Requirements

Bachelor's degree in Computer Science or equivalent experience and 4+ years of work experience in Engineering, Programming, or Technical Support. Min 2+ years of Salesforce Development Experience is a must.

Excellent written and verbal communication skills

Demonstrated skills in Customer Support or Customer Service in a customer-facing role

Ability to effectively prioritize and advance customer issues, as the need arises

Ability to multi-task and perform effectively under pressure

Experience with Salesforce and/or CRM applications and other cloud-based technologies

Salesforce Active Certifications; Admin 201, Adv. Admin, Platform App Builder, or Platform Developer 1

Experience with CPQ and/or Subscription Billing is preferred.

About this Job

Job Posted

Jan 17, 2025

Salary

Salary

Experience

Experience Level

Skills Needed

Salesforce Development, Technical Troubleshooting, Customer Support, CRM Applications, Cloud-Based Technologies

India

Preferred Location

Benefits

Health Insurance, PTO, and Leave time

Ongoing paid professional training and certifications

Fully Remote work Opportunity

Strong Onboarding Training programs

Work Timings - 6:30 pm -2:30 am IST

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