AB
Salesforce CRM Analyst
Expired
Remote
Full Time
Experian
Overview
The Salesforce CRM Analyst will support the global user community in leveraging CRM tools. Responsibilities include end user support, system setup, report creation, and collaboration with stakeholders.
Responsibility
Provide day-to-day end user support via cases raised on Salesforce.com
Defines user profiles, updates permissions, sharing rules, public groups, dashboard folders, e-mail template folders, etc.
Setup new users in Salesforce.com
Collaborate with business analysts and developers to deliver changes and solve system issues.
Execute basic changes in Salesforce.com in adherence with the change process (workflows, assignment rules, new fields, etc.)
Creates custom reports & dashboards
Requirements
Salesforce Expertise
Communication Skills
Business Analysis
Collaboration
Teamwork
About this Job
Job Posted
Dec 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce.com configuration, Custom development, UX Design, Business processes understanding, Technical requirements translation
Costa Rica
Preferred Location
Benefits
Medical, life and dental insurance
Asociacion Solidarista
International Share Save Plan
Flex Work/Work from home
Paid time off