AB
Salesforce Business Systems Analyst
Expired
Remote
Full Time
Extreme Networks
Overview
Exciting opportunity for a Sr. Salesforce Business Systems Analyst to drive technical solutions and collaborate with stakeholders in a global leader in networking solutions.
Responsibility
Analyze current business processes and make recommendations for improvement
Collaborate with cross-functional organizations to provide technical solutions
Understand the needs of Services organization to develop program scope
Manage technical design diligence process for large programs
Serve as a business analyst and solution architect
Manage portfolio of work for Services
Gather business requirements and convert to functional IT system requirements
Support the development of training material
Requirements
BA/BS degree in computer related field
10+ years implementation experience in required platform experience
Experience with Salesforce.com Service Cloud and Professional Services Automation solutions
Experience with Kantata PSA (formerly Kimble)
Excellent written and oral technical and business communication skills
Experience with full-cycle project methodologies
At least one Salesforce.com certification recommended
Tools experience with Jira, Confluence, ServiceNow
About this Job
Job Posted
Nov 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce.com Service Cloud, Professional Services Automation solutions, Kantata PSA, Jira, Confluence
United States
Preferred Location
Benefits
Competitive salary and benefits package
Opportunity to work with cutting-edge technology
Professional development and growth opportunities
Collaborative and inclusive work environment
Health and wellness programs
Flexible work arrangements
Employee discounts and perks
Diverse and global team