AB
Salesforce Business Analyst
Expired
Remote
Full Time
Veradigm
Overview
Seeking proactive Salesforce Business Analyst to bridge business needs with technical execution, ensuring scalable growth and exceptional customer experiences.
Responsibility
Bridge business needs and technical execution
Ensure Salesforce supports scalable growth and exceptional customer experiences
Gather, document, and manage complex business and system requirements
Requirements
Salesforce Administrator Certification (active/current)
3+ years of hands-on experience with Salesforce (Sales Cloud and/or Lightning)
Strong understanding of Service Cloud features such as chat, messaging, portals, knowledge base, case routing, etc.
Familiarity with third-party call center integrations (e.g., Vonage, NVM, Five9, or similar)
Proven track record in gathering, documenting, and managing complex business and system requirements
Experience working with cross-functional teams (Sales, Marketing, Support, Implementation)
About this Job
Job Posted
Jul 17, 2025
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce Administration, Service Cloud, Business Analysis, Cross-functional Collaboration, Communication Skills
United States
Preferred Location
Benefits
Comprehensive compensation and benefits package
Holidays, vacation, medical, dental, and vision insurance
Company paid life insurance and retirement savings