Gather and analyze business requirements by working closely with stakeholders to understand current processes and identify areas for Salesforce-driven improvement.

Facilitate and manage the Scrum process, including leading daily stand-ups, sprint planning, backlog grooming, and retrospectives to ensure timely and effective delivery of Salesforce features and enhancements.

Lead User Acceptance Testing (UAT) by developing test plans, coordinating with end users, validating that Salesforce solutions meet business requirements, and documenting feedback for continuous improvement.

Collaborate with cross-functional teams, including developers, admins, and project managers, to ensure successful implementation and deployment.