AB
Salesforce Business Analyst - Implementation Specialist
Expired
Remote
Full Time
Axalta
Overview
The Salesforce Business Analyst will lead the Salesforce implementation and support in North America under the guidance of Global SFDC leadership.
Responsibility
Own the system: Understand how users utilize (and want to utilize) Salesforce and be able to link this with the business needs and expectations.
Work in the system: Create configurable solutions comprised of workflows, flows, profiles, custom objects, custom fields, sharing rules, and validation rules in both Sales Cloud and Service Cloud.
Promote the system: Drive user adoption of Salesforce and its functionality.
Forge partnerships with multiple business functions, including business executives, Finance, Legal, Sales leaders and IT to identify, document, and implement streamlined business processes.
Develop comprehensive test plans and cases by conducting user acceptance testing (UAT) to validate system functionality and performance.
Partner with IT as the spokesperson for North America Refinish, ensuring that all solutions are globally aligned.
Requirements
Bachelor's degree in Computer Science, Business, Marketing, Communications or related discipline.
3+ years of Salesforce experience, with experience of Sales Cloud required.
Salesforce Administrator certification required (would consider candidate working to complete).
Able to take business requirements and turn them into a world-class Salesforce solution.
Advanced knowledge and skills preferred in Microsoft Excel, Word, Visio, and PowerPoint.
Understanding and/or experience in an agile development environment.
Comfortable working directly at all levels from management to end users, stakeholders and business users to build solutions.
About this Job
Job Posted
Nov 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Salesforce experience, Sales Cloud knowledge, Microsoft Excel proficiency, Agile development understanding, Project management skills
United States
Preferred Location
Benefits
Competitive salary and benefits package.
Opportunities for career growth and development.
Work with a global leader in the coatings industry.
Collaborative and inclusive work environment.
Flexible work arrangements.