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AB

Salesforce Administrator

Expired

Remote

Full Time

ExtraHop Networks

Overview

The Salesforce Administrator will manage and enhance the platform to align with business objectives, drive efficiency, and support end-users.

Responsibility

System Administration: Manage user accounts, profiles, permissions, roles, and security settings in Salesforce.

CPQ Administration: Collaborate with the internal team and stakeholders to help build and maintain the Salesforce CPQ implementation and build and maintain a deep working knowledge of the Salesforce Quote-to-Cash product suite.

Configuration: Customize Salesforce using declarative tools, such as Flows, Validation Rules, Page Layouts, and Fields.

Data Management: Maintain data quality through deduplication, imports/exports, and regular audits.

User Support: Provide day-to-day support for Salesforce users, troubleshoot issues, and respond to requests for system enhancements.

Reports and Dashboards: Create and maintain custom reports and dashboards to enable business teams to make data-driven decisions.

Training and Documentation: Train users on new features, processes, and best practices; develop and maintain system documentation.

Requirements

2+ years of experience as a Salesforce Administrator.

1+ years of experience with Salesforce CPQ

Strong knowledge of Salesforce configuration, including Flows, Validation Rules, and Reports/Dashboards.

Experience managing users, roles, and permissions.

Familiarity with Salesforce Sales Cloud and Service Cloud.

Strong understanding of data management, including importing/exporting data and maintaining data integrity.

Salesforce Administrator Certification (required).

About this Job

Job Posted

Jan 6, 2025

Salary

Salary

Experience

Experience Level

Skills Needed

Salesforce configuration, Data management, System administration, User support, Reports and dashboards

United States

Preferred Location

Benefits

Health, Dental, and Vision Benefits

Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time

Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan

FSA and Dependent Care Accounts + EAP, where applicable

Educational Reimbursement

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