Understand all aspects of our Salesforce configuration and technical/functional capabilities, including changes and potential system implications related to ongoing releases

Manage tasks and projects in a fast-paced operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution

Perform tasks related to the day-to-day operations, including sharing models, creation and maintenance of custom objects and fields, handling data migration, workflows, validation rules, flows, dynamic lightning pages, and integrations