Understand all aspects of our Salesforce configuration and technical/functional capabilities, including changes and potential system implications related to ongoing releases

Manage tasks and projects in a fast-paced operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution

Perform tasks related to the day-to-day operations, including sharing models, creation and maintenance of custom objects and fields, handling data migration, workflows, validation rules, flows, dynamic lightning pages, and integrations

Partner with Business Analyst and other groups to optimize the end-to-end process, including monitoring, deployment, and production support