Manage Salesforce users, public groups, profiles, permission sets, and other administrative responsibilities

Work with business partners to develop reports and dashboards

Provide end-user support through support tickets, training, and documentation

Perform testing of system enhancements within a test environment and other quality assurance tasks

Design and develop robust Salesforce solutions, leveraging Salesforce declarative or programmatic tools

Maintain and configure managed packages to support business needs and manage integrations

Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success