AB
Product Support QA Consultant
Expired
Remote
Full Time
Komodo Health
Overview
Critical role in providing high-quality product support and QA testing for cloud applications at Komodo Health.
Responsibility
Gained an understanding of product functionality and supported customer use cases independently.
Provided L1 / L2 / L3 support for customers across the globe.
Regularly contributed clear documentation to the knowledge library.
Executed test cases independently.
Collaborated with test case writers and provided recommendations for improvements.
Communicated defects with clarity.
Effectively executed exploratory testing.
Requirements
Previous experience providing high-quality product support.
Experience in QA testing for cloud applications.
Proficiency with defect identification and logging.
Strong verbal and written communication skills in English.
Exceptional customer service skills.
Ability to work/collaborate in a team environment.
Goal-oriented mindset with superior work ethic.
Willingness to progress and adapt with a fast-paced business.
About this Job
Job Posted
Nov 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Product Support, QA Testing, Salesforce, Verbal and Written Communication, Customer Service
India
Preferred Location
Benefits
Medical, dental, and vision coverage.
401k Retirement Plan.
Paid time off for vacation, sickness, holiday, and bereavement.
100% company-paid life insurance and long-term disability insurance.