AB
Onboarding and Implementation Consultant
Expired
Remote
Full Time
Cision
Overview
Empower your impact at Cision. Be seen, be understood, be you.
Responsibility
Perform customer facing onboarding activities
Perform back-office onboarding activities
Execute against key onboarding KPIs
Articulate customer desired outcomes
Continually learn & develop knowledge of Cision platforms
Engage customers regularly throughout onboarding period
Work cross-functionally with customer facing roles
Requirements
Excellent English and German language skills, written and verbal
Highly customer focused with passion for customer success industry
Driven, self-starter with ownership mentality
Adaptable and able to thrive in fast-paced environment
Proven experience in customer-facing role managing multiple projects
Ability to collaborate with internal partners for world class customer experience
Advanced listening and verbal communication skills
Strong work ethic with positive mindset
About this Job
Job Posted
Nov 6, 2024
Salary
Salary
Experience
Experience Level
Skills Needed
Excellent language skills, Customer focus, Project management, Collaboration, Communication skills
United Kingdom
Preferred Location
Benefits
25 days holiday and 4 Wellness days per year
Health cash plan, group life assurance, sports benefit
Cycle to work, employee discounts platform
Dental insurance, employee assistance plan
Maternity/parental leave policy, sabbatical leave policy