Manage, mentor, and develop a team of Salesforce engineers, administrators, and analysts

Responsible for managing a team of Salesforce offshore developers

Responsible for reporting and analyzing ticketing and care related data

Lead the evaluation and selection of third-party Salesforce applications and tools

Conduct code reviews, enforce best practices, and ensure compliance with Salesforce development standards

Drive initiatives to improve the team’s productivity, streamline processes, and stay current with Salesforce advancements

Project Management: Oversee the end-to-end implementation of projects