Work as Advanced Clinical Expert in educating customers on best practice CardioMEMS and Merlin.net workflows within targeted strategic, enterprise accounts, and IDN’s.

Proactively manage key partner relationships to strengthen overall solution capabilities and drive greater client value and CardioMEMS program adoption.

Analyzes Market Dynamics to identify greatest needs and opportunities.

Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.

Provides technical, sales, education, and clinical support in response to the most complex field inquiries. Demonstrates a thorough command of all HF products, related product and technical knowledge, trends, and players.

Provides provider/facility adoption direction, system training, workflow development, test planning support, and communications support to the client and implementation team.

Collaborates cross functionally with Sales, Marketing, and Training and Development to provide feedback for improved customer experience and optimize implementation processes.